Channel Seven breaks broadcast standards with Dancing with the Stars

Channel Seven has been found to be in breach of broadcast standards by the Australian Communications & Media Authority (ACMA).

The media watchdog found that the network failed to maintain adequate audiovisual records during an episode of Dancing with the Stars that aired in April 2021.

ACMA made the discovery while investigating a claim of bad subtitles during the episode.

Channel Seven has been found to be in breach of broadcast standards by the Australian Communications & Media Authority (ACMA). Image: Dancing with the Stars 2021

TV Tonight reports that ACMA is unable to make a finding on the captioned complaint due to poor record keeping at Channel Seven.

According to the standards of the Broadcasting Services Act, a network or licensee is required to keep a copy of each program broadcast for 30 days.

If a complaint is made, the licensee must keep a record for 90 days.

Dancing with the Stars came under the control of ACMA after a viewer complained that the labels used were too small to read and covered the faces of the participants.

Media watchdog ACMA found that the network failed to keep enough audiovisual while investigating a claim of bad subtitles during one episode of last year's hit show Picture: Dancing with the Stars cast in 2021

Media watchdog ACMA found that the network failed to keep enough audiovisual while investigating a claim of bad subtitles during one episode of last year’s hit show Picture: Dancing with the Stars cast in 2021

The Broadcasting Services Act requires that subtitles used in programs be accurate, comprehensible and readable.

An off-air recording of the Dancing with the Stars episode revealed that captions covered the faces of the contestants, and Seven acknowledged this.

Seven later explained that subtitles were placed at the top of the screen because contestant names appeared at the bottom of the screen.

Host Daryl Somers (pictured) returned to Dancing with the Stars in 2021

Host Daryl Somers (pictured) returned to Dancing with the Stars in 2021

Seven revealed to ACMA that this decision was made by the captioner.

ACMA could not find out about the title complaint, as Seven could not provide the watchdog with an audio-visual record consistent with the off-air recording.

The watchdog then decided to expand its investigation into compliance with Seven’s record-keeping.

It was later discovered that the hard drive that kept the off-air recording of the Dancing with the Stars episode under control was damaged.

Seven has now informed ACMA that the network’s content services team has taken steps to maintain compliance with file surveillance.

Advertisement

Leave a Reply

Your email address will not be published.